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How to Write a Good Bug Report in Jira (Steps, Expected, Actual)

How to Write a Good Bug Report in Jira (Steps, Expected, Actual)

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A bug report a developer can fix on the first read: a clear title, numbered steps to reproduce, expected and actual result, and the epic it belongs to. Written step by step in Jira.

Step by step

A good bug report

  1. Bug report in Jira. A vague bug report wastes a whole day. A good one gets fixed on the first read. Let me write one in Jira, the way testers and analysts do.
  2. Create. Start with the create button at the top.
  3. Pick Bug. Click the work type, and pick bug, the red one.

Write it

  1. What is wrong. The title says what is wrong, and where. Not just basket broken, but basket total wrong after removing an item.
  2. Steps to reproduce. Next, the steps to reproduce. Numbered, one action per line, so anyone can make the bug happen again.
  3. Expected. Then what should happen. The expected result.
  4. Actual. And what really happens. The actual result. Expected versus actual is the heart of every bug report.

Link and create

  1. Parent epic. Link it to its epic, checkout, so the bug shows up with the rest of that work. Here it is.
  2. Create. Click create.
  3. In the backlog. The bug is now in the backlog, with the red bug icon, ready for the next sprint planning.

Recap

  1. Steps, expected, actual. So, a title that says what and where. Numbered steps to reproduce. Expected, then actual. And the epic it belongs to. Subscribe for more Jira tips for business analysts.

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